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Privacy Policy

The company responsible for processing your data under this Privacy Policy is:

TRANSITAINER S.A.
CIF: A08702607
Registered office: Ampliación Muelle Sur S/N, Edificio Friopuerto Valencia (46024 Puerto de Valencia)
Email: lopd@transitainer.com
Website: https://www.transitainer.com
Telephone: +34 93 304 00 50
Registered in the Valencia Commercial Registry, Volume 10408, Book 7689, Folio 28, Section 8, Sheet 179230.

At TRANSITAINER S.A., we recognise the importance of protecting your personal information and we are committed to handling it responsibly and in compliance with data protection laws.

This Privacy Policy regulates all aspects relating to the processing of data of users who browse or provide their personal data through the different forms available on the website.

Personal Data

Personal data is information that identifies you or makes you identifiable. Through the website, in the designated fields, we collect the personal data that the user provides to us: name, surname, email address, telephone number, postal address, city, etc.

Visiting the website does not oblige the user to provide any personal information. However, should the user provide it, the data will be processed lawfully and in accordance with the principles and rights set out in GDPR 2016/679 of 27 April 2016 and LOPDGDD 3/2018 of 5 December.

Purpose, duration and legal basis of processing

The data provided by the user will be processed for the following purposes:

  • Responding to requests submitted by the user through the contact form. Data will be stored for the time necessary to meet your request and for the minimum statutory period of 3 years. The legal basis is user consent given by checking the acceptance box before submission.

  • Improving your browsing experience on the website. Data will be stored until the user revokes consent by deleting cookies, and in any case for a minimum period of 3 years. The legal basis is user consent given when accepting cookies.

  • Managing our social networks and sending information about our activities and products. Data will be stored until the user revokes consent and in any case for a minimum period of 3 years. The legal basis is user consent.

Users have the right to revoke their consent at any time without affecting the lawfulness of prior processing.

Data disclosure and international transfers

Your data will not be disclosed or transferred to third parties except where there is a legal obligation or where processors act on behalf of the Data Controller.

No international transfers are carried out. Should they be required in the future, you will be notified in order to obtain your consent.

Updating data

It is important that users keep their personal data updated. Users must inform us of any changes; otherwise, we cannot be held responsible for their accuracy.

The user guarantees that the personal data provided is accurate and up to date, and undertakes to notify any modification.

Third-party data

If the user provides data of third parties to TRANSITAINER S.A., they guarantee that such data has been lawfully obtained, that the data subjects have been informed and their consent obtained, and that the information provided is accurate and truthful.

Rights of data subjects

You have the right to access your data, obtain confirmation of whether it is being processed, receive a copy of your data, update it, request rectification of inaccurate data, or request erasure when it is no longer necessary. You may also request restriction of processing, object to processing, withdraw consent, and exercise your right to data portability. Likewise, you have the right not to be subject to decisions based solely on automated processing.

You may exercise your rights by contacting us at:
Cim Vallès Sector C Nau, 2A – 08130 Santa Perpètua de la Mogoda (Barcelona)
Email: lopd@transitainer.com

If you believe your rights have not been properly respected, you may file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

Processing of minors’ data

Any person providing data via the forms on this website declares that they are over 14 years of age. Access and use of the site by minors under this age is prohibited. If the Data Controller detects that a minor under 14 has provided personal data, such data will be deleted immediately. Parents or guardians may also request the blocking of a minor’s account if registered with false data.

Cookies

A cookie is a small file that is downloaded and stored on the user’s computer when accessing a website. Cookies allow the site to store and retrieve information about browsing habits and, depending on their content and the way the equipment is used, they can be used to recognise the user.

Users can prevent the generation of cookies by selecting the corresponding option in their browser. More information can be found in our Cookies Policy.